L.L.Bean, Inc

  • Retail Department Manager

    Job ID
  • Overview

    L.L.Bean in Wayside Commons in Burlington, MA is now hiring for a Department Manager!


    We are looking for a Department Manager whose focus will be primarily on the Back of House Operations. The successful candidate will drive business results, develop talent, and ensure the delivery of the legendary L.L.Bean customer experience through flawless execution of operational standards throughout the store. They will promote the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.


    L.L.Bean has something for anyone who wants to build a successful career. Love of the outdoors is a common thread among our employees, whether they enjoy active outdoor interests or more casual, relaxed weekend activities. And we’re as passionate about Retail Stores as we are about the outdoors. 


    • Delivers legendary world-class customer service and ensures staff does the same
    • Ensures operational standards are met through SOP execution
    • Participates in the recruiting and hiring process for hiring employees for the Back-of-House team
    • Oversees a team of associates focused on receiving goods stocking the floor and handling all back-of-house functions
    • Addresses employee issues/conflicts and provide input feedback and coaching
    • Trains and develops employees recognizing achievements
    • Actively drives and promotes the Learn Try Buy and Enjoy experience
    • Leads and executes compliance with Loss Prevention policies and procedures
    • Handles all facility issues and routine maintenance schedules

    Operations Specific:

    • Manages all aspects of back of house operations to meet specified standards of operation
    • Oversees the receipt and processing of merchandise into the store
    • Ensures timely replenishment of the sales floor to drive customer sales and service
    • Handles problems and issues that arise with the flow of goods to and from a retail store
    • Oversees all supply ordering for the store

    Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures reporting unsafe conditions or at-risk behaviors to leadership and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors evaluate risk and ensure that risks are reduced to acceptable levels.


    • Associate's degree or equivalent with at least 3+ years of retail experience in relevant traffic and volume Retailer
    • Strong visual merchandising acumen and experience with visually merchandising the sales floor
    • Strong business acumen with the ability to achieve sales and service goals
    • Capability to build strong partnerships and to work collaboratively to achieve goals
    • Proven leadership skills with the ability to develop and motivate employees
    • Ability to maintain a high level of enthusiasm motivation and a positive attitude
    • Established time management and organization skills
    • Demonstrated interpersonal written and verbal communication skills
    • Ability to work a flexible schedule including nights, weekends and holidays 

    Much has changed since our start in 1912, but the important things remain the same. The values that the company's founder, L.L. Bean (Leon Leonwood Bean) was raised to believe in were simple and deeply ingrained. Nature is something to be revered. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life.

    Over the past few years L.L.Bean has received numerous accolades including being named #1 in 2017 on Forbes Best Employers List for America’s Best Mid-Size Employers, thanks to the corporate culture and unique benefits we offer our employees:

    • An excellent total compensation package
    • Enhanced 401(k) retirement package
    • Health care, including domestic partner and family coverage, across medical, dental, and vision
    • Flexible spending accounts for health and dependent care
    • Life insurance, including domestic partner and dependent coverage
    • Outdoor experience days in addition to Paid Time Off (vacation, holiday and personal time)
    • Discounts on L.L.Bean merchandise and Outdoor Discovery School adventures
    • Employee Store
    • Equipment loan program from the Employee Use Room
    • Tuition reimbursement
    • Access to L.L.Bean cabins and tent sites at Rangeley Lake in Maine for personal use

    For more details please visit our website at www.llbeancareers.com and refer to the benefits section.


    We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed