L.L.Bean, Inc

  • Forecasting and Operations Analyst

    Job ID
  • Overview

    For over 100 years, L.L.Bean has been making great products and helping generations of people enjoy the outdoors. Like our founder always said, being outside brings out the best in us. The outdoors is a common thread among our employees, and there has never been a better time to join our team in one of our 51 Retail Stores in 20 States, at our Corporate Headquarters in Freeport, one of our Customer Support Call Centers, Distribution Warehouses, or in our Manufacturing Facility.

    We are looking to add a Forecasting & Operations Analyst to join our team at our Order Fulfillment Center in Freeport, Maine.  The successful candidate will be responsible for driving significant operational improvements that result in improved customer service and productivity at the Order Fulfillment Center.  The key responsibility is to bring LL Bean’s Fulfillment Operation to industry best standards using analytics, process modeling, project implementations, and decision making.


    • Forecasting for the OFC and L.L. Bean’s Returns Center. Responsibility for accurately projecting demand requirements and the workforce plan to support those requirements.
    • Capacity Planning. Create and adapt sophisticated capacity models to drive increased throughput at the Order Fulfillment Center and our Returns facility. Responsibility for creating models by partnering with Operations Managers and making key decisions to ensure capacity is flexible to meet variable customer demand.
    • Operation Management. As the plans that have been developed are put into action by a team of specialists, responsibilities include adjusting the plan and making in-the-day decisions to ensure production targets are met. Identification of process improvements and strategies that result in a more efficient and safe operation will be critical. Any decisions that are made will determine how work is processed and how efficiently the Order Fulfillment Center performs.
    • Peak Planning. Responsibility for the creation of hiring plans that are aligned with equipment capacity and support Marketing’s demand plan for Peak Holiday Season.

    To succeed in this position, one must be highly engaged with Operations Managers, a great communicator of changes and strategy, and data-driven. Utilizing Manhattan and other systems will allow implementation of solutions that are sustainable and scalable. For the right candidate, this position offers opportunity to drive significant improvements in a large-scale Fulfillment Operation.

    Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.


    • BA/BS required
    • 3-5 years of relevant experience required
    • Advanced Excel skills required
    • Experience with SQL, Cognos, SCI (Supply Chain Intelligence) and SSRS preferred
    • History of progressive analytical experience
    • Demonstrated expertise in applying analytical techniques and tools and statistical modeling methods
    • Proven problem-solving skills
    • Production and results oriented
    • Strong attention to detail
    • Excellent oral and written communication skills
    • Self-motivated

    Each year Forbes Magazine compiles a list of U.S. companies that are the best at making employees feel happy and inspired. For the third year in a row L.L.Bean made Forbes’ coveted list the highest ranked in the clothing shoes and sports equipment retailer category. These awards were achieved in part due to the corporate culture and unique benefits we offer our employees including:

    • An excellent total compensation package
    • 401(k) retirement savings plan with generous matching funds
    • Comprehensive medical dental and vision plans for employees, spouses and domestic partners including dependents up to the age of 26
    • Pre-tax flexible spending accounts for qualified health care and dependent care costs.
    • Life and disability insurance for employees, spouses and domestic partners
    • Flexible PTO earned to cover vacation personal and holiday hours
    • Ability to purchase additional PTO
    • Tuition reimbursement program
    • Outdoor experience days for qualified positions discounts on Outdoor Discovery School adventures
    • Generous discounts on L.L.Bean merchandise
    • Access to the L.L.Bean Fitness facilities and access to health and wellness activity classes
    • Shop at the Employee Store and utilize the equipment loan program at the Employee Use Room
    • Access to L.L.Bean cabins and tent sites at Rangeley Lake through internal quarterly lottery 
    • Benefit eligibility varies according to employment status level and location.

    For more details please visit our website at llbeancareers.com and refer to the benefits section.

    We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.  


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed