Leon Leonwood Bean (L.L. Bean) founded his business on a passion for the outdoors, a profound belief in honesty, and an unwavering commitment to quality and customer satisfaction. Those core values, coupled with a genuine excitement for the work we do, are why L.L.Bean has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years!
L.L.Bean is currently searching for a Desktop Support Specialist to join our Information Services team based in Freeport, ME. This role is in charge of providing excellent end user experience, which includes resolving potential or actual technical issues. They must follow strict privacy regulations when it comes to handling sensitive data inside company drives. They help diagnose problems and follow up to ensure their resolution. Additional tasks include performing regular maintenance and updating operating systems while minimizing downtime and increasing productivity. These professionals generally work in an office environment with other technicians and specialists and use a personal computer as one of their main tools to report their progress and research possible solutions.
**Please note this is a temporary role, initially 6 months in length**
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education: Bachelors Degree
Experience: 2+ years
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