L.L.Bean, Inc

  • Tysons Corner, Bike Mechanic - Year Round

    Job ID
  • Responsibilities

    Bike Mechanic


    Position Purpose: Assembles and prepares bikes for sale. Mounts and waxes skis. Performs a variety of service functions on new and used bikes and skis. Through direct contact with customers provides exceptional service and shares product and technical expertise to enhance the customer experience.


    - Applies shop standards in the assembly and repair of bikes and skis across the full product line.
    - Evaluates mechanical condition of product and estimate cost of repairs.
    - Realizes or exceeds shop production standards.
    - Completes paperwork accurately and fully (records parts used work performed detail of torque tolerance and standard
    procedures; completes pricing of job ticket) and processes to next status or location.
    - Records and reports any deficiencies not addressed by the repair work being done to the customer and /or the appropriate
    - Assists customer in the sale or repair process by sharing product and technical knowledge as appropriate.
    - Seeks assistance from the lead bike/ski shop mechanic when problems outside the scope of expertise arise. Relates
    obstacles to timely and satisfactory completion of repair or service to the lead bike/ski shop mechanic.
    - Reports or records replacement parts inventory and supply shortages to the lead bike/ski shop mechanic.
    - Maintains shop cleanliness including bench and common workspace.
    - Operates cash register as necessary.

    Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures reporting unsafe conditions or at-risk behaviors to leadership and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors evaluate risk and ensure that risks are reduced to acceptable levels.

    Education Level: Vocational/Technical Degree

    Min Years of Experience: 2

    Max Years of Experience: 3

    Skills and Qualifications: - Demonstrated excellent mechanical skills; proven experience in the assembly and repair of bikes and skis required
    - Aptitude for problem solving and creative thought
    - Understanding of how the various components of bikes and skis work
    - Excellent time management and organizational skills
    - Agent of change ability to positively manage through change
    - Ability to focus and manage to long-term goals
    - Readiness to seek outside help when faced with problems outside scope of experience
    - Excellent communication skills
    - Ability to operate a cash register


    Education Level: Vocational/Technical Degree
    Min Years of Experience: 2


    If you possess the skills and qualifications we are seeking to fill this position, please apply by submitting a cover letter and resume.


    We recognize the importance of diversity in creating a better world and a stronger organization.  L.L.Bean is an equal opportunity employer.


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