L.L.Bean, Inc

Retail Department Manager

Job ID


We’re setting up camp in Madison, WI! L.L.Bean is excited to announce our new store opening in the Hilldale Shopping Center, in Madison, WI in the Spring of 2018, and we are looking for talented, passionate Store Leaders to set up camp with us.

We are looking for a Department Manager who will be responsible for driving business results, developing talent and ensuring delivery of the legendary L.L.Bean customer experience. The successful candidate will communicate and drive Retail strategic initiatives as well as be accountable for profit and loss performance. They will promote the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

L.L.Bean has something for anyone who wants to build a successful career. Love of the outdoors is a common thread among our employees, whether they enjoy active outdoor interests or more casual, relaxed weekend activities. And we’re as passionate about Retail Stores as we are about the outdoors. We are embarking on a major store expansion initiative, which will expand our world-famous brand into exciting new markets like Madison.


  • Delivers legendary world-class customer service
  • Ensures department(s) provide an excellent brand experience for customers following suggested visual merchandising plans
  • Drives and communicates consistent priorities regarding visual merchandising
  • Ensures merchandise plans are implemented and seasonal floor set directives are executed accurately and on time
  • Addresses employee issues/conflicts and provide input, feedback and coaching
  • Trains and develops employees, recognizing achievements
  • Actively drives and promotes the Learn, Try, Buy and Enjoy experience
  • Leads and executes compliance with Loss Prevention policies and procedures


Health and Safety Requirement: Ensures compliance with the L.L.Bean comprehensive Health and Safety program by knowing and following all safety guidelines, policies, procedures and expectations. Takes immediate and appropriate action to rectify any unsafe conditions. Ensures compliance of front line employees with comprehensive Health and Safety program.


  • Minimum 3+ years of retail management experience in relevant traffic and volume Retailer ($6.5-8M)
  • Strong visual merchandising acumen and experience visually merchandising departments
  • Strong business acumen with the ability to achieve sales and service goals
  • Capability to build strong partnerships and to work collaboratively to achieve goals
  • Proven leadership skills with the ability to develop and motivate employees
  • Ability to maintain a high level of enthusiasm, motivation and a positive attitude
  • Established time management and organization skills
  • Demonstrated interpersonal, written and verbal communication skills
  • Ability to work a flexible schedule including nights, weekends and holidays 


Education Level: Associate Degree or equivalent

Experience Level: 3 to 5 years


Much has changed since our start in 1912, but the important things remain the same. The values that the company's founder, L.L. Bean (Leon Leonwood Bean) was raised to believe in were simple and deeply ingrained. Nature is something to be revered. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. When L.L. launched his company, he believed so strongly in the Golden Rule that he made it the foundation of his business.

Over the past few years L.L.Bean has received numerous accolades including being named #1 on Forbes 2016 Best Employers List, thanks to the corporate culture and unique benefits we offer our employees:

  • An excellent total compensation package
  • Enhanced 401K retirement package
  • Health care, including domestic partner and family coverage, across medical, dental, and vision
  • Flexible spending accounts for health and dependent care
  • Life insurance, including domestic partner and dependent coverage
  • Outdoor experience days in addition to paid vacation and personal time
  • Generous discounts on L.L.Bean merchandise and Outdoor Discovery School adventures
  • Employee Referral Award Program
  • Employee Store
  • Equipment loan program from the Employee Use Room
  • Access to pro deal program discounts
  • Tuition reimbursement
  • Access to L.L.Bean cabins and tent sites at Rangeley Lake for personal use


We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.


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